How can I keep my AUDD Digital account secure?

Tips and recommendations for keeping your account secure

Auddrey

Last Update 2 jaar geleden

Email security

  • We recommend using a different email address specifically for your AUDD account rather than using your work or personal email address.
  • Emails to and from AUDD should be treated as sensitive, especially if you have provided personal or account information via email. You can also permanently delete any correspondence from your email account inbox.
  • Do not store any private documents in your email (e.g. Drivers Licence details, photo of your Passport, etc.) as cybercriminals can use this information to steal your identity.


Password security

  • Do not use simple passwords for your email and accounts. To help you, use random password generators which will also store your passwords for you.
  • Never give your MFA code, username and password or sensitive information to someone on the phone or via email. AUDD will never request these details over the phone or via email.


Website and browser security

  • Check whether you are visiting a secure website by looking for ‘https://’ and the padlock symbol on your browser's address search bar for the merchants website.
  • Check the URL to ensure the website you are visiting is correct. Occasionally, there may be phishing websites, which replicate a similar domain name and appearance of the legitimate website.
  • Install and enable anti-virus and anti-phishing software and firewall protection.
  • Avoid auto-fill when logging into the relevant website.
  • Do not save your login credentials on publicly accessible devices.
  • Do not give another person remote access to your device.

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