Merchant Fees and Charges

When integrating the AUDD Gateway into their operations, merchants gain access to a powerful tool for transacting within the Australian market. A key consideration for any business when adopting new technologies is the associated cost, including fees and charges. Fortunately, the AUDD Gateway has been designed with a merchant-friendly fee structure that aligns with the broader AUDD Digital platform. This article provides a comprehensive overview of the fees and charges associated with the AUDD Gateway for merchants, helping you to understand how these might impact your business and your customers.

The AUDD Gateway maintains a transparent and straightforward fee structure, largely mirroring that of the AUDD Digital platform. This consistency ensures that merchants can anticipate the costs associated with transactions without any surprises.

• Most Interactions Are Free: The AUDD Gateway does not charge for most types of transactions. This includes creating an account, sending and receiving AUDD, and more. The aim is to facilitate smooth and cost-effective operations for merchants and their customers.
• AUD Withdrawal Fees: While most transactions incur no fees, withdrawing AUD to a bank account is an exception. This action incurs a nominal fee, which is determined based on the user's verification Tier. To view the specific fee amounts, merchants and users can refer to the Fee Schedule.

It's important to note that the fees associated with the AUDD Gateway are typically collected from the end user, particularly concerning withdrawals. This structure means that there are currently no direct fees for merchants regarding integration or ongoing management of the AUDD Gateway.

Understanding that fees can influence user behaviour, merchants have the option to offer fee rebates to their customers. This approach can be a valuable incentive, encouraging the use of the AUDD Gateway for transactions and potentially enhancing customer satisfaction and loyalty.

At present, the AUDD Gateway does not support the implementation of custom fee structures for individual merchants. This standardisation ensures simplicity and uniformity across the platform. However, merchants seeking a tailored solution, including custom fees, may explore our white-label offerings. These specialised services allow for greater flexibility, including the adaptation of the fee structure to better suit the merchant's business model and customer base.

The AUDD Gateway offers a merchant-friendly approach to fees and charges, ensuring that the platform remains accessible and cost-effective for businesses looking to expand their digital transaction capabilities. By providing most services without fees and applying only nominal charges for specific actions like AUD withdrawals, the AUDD Gateway aligns with the needs of merchants and their customers. For merchants interested in further customisation, including bespoke fee structures, the white label solutions offered by AUDD Digital present an avenue worth exploring. With this understanding of the fee structure, merchants can confidently integrate the AUDD Gateway into their operations, enhancing their ability to engage with the Australian market. For more information on white-labelling, reach out to the team at: [email protected]