AUDD Digital Knowledge Base | How to Enable Anti-phishing

How to Enable Anti-phishing

Extra layer to protect your new AUDD account secure

Richaudd

Last Update vor 6 Tagen

At AUDD Digital, protecting your account is our priority. The Anti-Phishing feature provides an additional layer of security by helping you verify that important account notifications genuinely come from AUDD Digital.
When enabled, your personalised anti-phishing code will appear in security-related emails and notifications sent from your account. This allows you to quickly confirm that the communication is authentic and not a phishing attempt.

How Does it Work

Once Anti-Phishing is enabled, you create an unique anti-phishing code that only you know and the code is securely stored and associated with your account. Whenever AUDD Digital sends you an important security notification or account-related email, your personalised code will be included. Before acting on the notification, simply check that the code matches the one you created. If the code is missing or incorrect, do NOT click any links or provide any information, as the message may not be genuine.
This helps protect you from phishing attacks by making it easier to identify authentic communications from AUDD Digital.

Steps for enabling the anti-phishing

Pre-requisites

To use Anti-Phishing, you must have an active AUDD Digital account with the Two-Factor Authentication (2FA) enabled on your account. Click here to learn steps to enable 2FA.

Step 1 Access you Account Settings

Once you're logged into your AUDD Digital account, look for the 'Settings'. You can find this in the menu bar on the left hand side. In the settings menu, you will find various options. Click on 'Security' to proceed to security-related settings.

Step 2 Open the Anti-phishing Page

Within the security menu, you will find 'Anti-phishing code' listed first.
Click on Set Up on the right to open up the page.

Step 3 Set up the Anti-phishing Code

Click the ‘Set up’ button, a pop up window will appear to prompt you to input your anti-phishing code, you can put anything that you could remember easily.

NOTE: You will need your 2FA code each time to look up or change your anti-phishing code.

Frequently Asked Questions

Is Anti-Phishing mandatory?

No. It is an optional security feature, but we strongly recommend enabling it for additional account protection.

Does Anti-Phishing replace Two-Factor Authentication?

No. Anti-Phishing complements Two-Factor Authentication (2FA). Both features work together to improve your account security.

Can I change my anti-phishing code?

Yes. You can update your code at any time from the Security settings in your account.

What should I do if an email doesn't include my code?

If you receive a message claiming to be from AUDD Digital that is missing your anti-phishing code or displays an incorrect code, do not interact with the message. Contact AUDD Digital Support to verify its authenticity.

Need Help Assistance?

If you have any questions or assistance with the anti-phishing set up, our team [email protected] is here to help. We look forward to welcoming you to the new AUDD platform.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us